Your Partner in Service and Support

Our comprehensive service programs are tailored to support all your commercial furnishing projects. We offer knowledgeable project managers, installation crews and facility support staff, plus experienced interior designers, logistics administrators and manufacturer-certified warranty repair personnel.

We have the experienced consultants you’ll need to expertly plan, execute and maintain your ideal workplace—at every stage of your project.

PHASE 1: We Learn

PHASE 2: We Advise

PHASE 3: We Finalize

PHASE 4: We Coordinate

PHASE 5: Deliver & Install

PHASE 6: We Support

Warranty Service & Repair

McCrum’s services everything we sell using only manufacturer-certified technicians that are trained to maintain all of your furnishings in showroom condition. 

  • Our technicians can also repair and replace broken locks, drill new grommet holes, and even recommend cable management solutions. Plus, we offer routine cleaning and maintenance programs to keep all your furnishings working perfectly.

Learn more about protecting your investment.

Electrostatic Disinfection

McCrum’s Electrostatic Disinfectant (MED) spray solution safely disinfects quickly with complete coveage. It kills 99.9% of bacteria and flu viruses on contact and is effective in reducing allergens and removing lingering odours. The result is a healthy environment with improved air quality.

Read more about our touchless application or watch the video.

Project Management

McCrum’s project managers are your primary point of contact who ensures every detail of your project is communicated to the right people at the right time.

Specification & Rendering

We can help with specification and rendering services for a wide range of manufacturers, as well as all Teknion products including Altos, Optos, Tek Vue and Focus walls. Our knowledgeable and highly skilled designers have the tools and training to quickly turn around any project—large or small.

Design & Reconfiguration

Our in-house designers will make sure your new furnishings fit perfectly into your environment. 

  • Our broad experience of both office design and reconfiguration projects has allowed us to develop time-saving processes that expedite even the most complex projects.

Delivery & Installation

McCrum’s in-house delivery and installation teams are manufacturer-trained to setup and install everything we sell—including our architectural wall solutions. 

Move Specialists

Whether you are moving a single office or an entire floor of workstations with computers, monitors and printers—our moving crews have the expertise and know-how to handle any relocation project.

  • Our crews have access to an extensive fleet of trucks, plus all the equipment that is needed to pack, secure and transfer any type of office furnishing—including all your electronic equipment.    

Learn more about navigating your next move.

Asset Management

We know that cost-effective asset deployment requires proper inventory management and the right infrastructure.  

  • We use innovative software to carefully track your inventory so that our logistic and design teams can quickly deploy your product when needed.
  • McCrum’s can also help arrange practical yet environmentally-sensitive solutions if you decide to dispose, sell, or donate any of your furnishings.

Facility Services

Our customizable programs and extensive service packages include designated customer support staff, expert crews and the ability to quickly generate current activity reports and detailed invoicing records.

Third Party Logistics

With a wealth of logistics knowledge and state-of-the-art 60,000 sq. ft. warehouse, we are the perfect choice to fulfill all of your warehousing and transportation needs. 

Contact a Service Specialist

Get in Touch